Launcher issues?
Posted: April 27th, 2015, 3:57 pm
Before you proceed, make sure you tried all of the following:
Launcher not working at all:
Some users in Egypt or other countries are reporting when they start the launcher, nothing happens at all. I noticed that if you first open sa-mp.im in your web browser, your ISP may show you a warning that you nearly used up all your internet data. This is is conflicting with the launcher. Make sure you can open www.sa-mp.im in Internet Explorer. If you have no way of disabling your ISPs intercepting pages, the only thing you can do is open internet explorer, go to www.sa-mp.im and skip your ISPs warning page. Now you should be able to open the launcher normally.
If you keep seing Error: Failed to verify launcher token. Please restart the launcher and try again.; this may be related to your Windows user folder containing special characters. (ie hebrew, greek, .. characters). This is a bug with the launcher will be fixed in a future version. In the meanwhile you can change the name of your windows user by following a guide such as this one.
----
Before you post in this thread, make sure that:
I will not help you if it is not a launcher problem. If your GTA always crashes, even with the normal SAMP browser, it is not a launcher problem.
If you still encounter issues, download teamviewer if you don't have it already. Then join our Discord and send me a private message. Write that you have a launcher issue and then wait. Do not leave after 2-3 minutes, I may take some time to reply. If I don't answer within 30 minutes, try again at a later point.
Launcher not working at all:
- Make sure you have Microsoft .NET framework 4.0 or higher. Download here. After you installed it, reboot your PC.
- Install the latest supported Visual C++ Redistributable packages. Download here.
- Delete the ".im-rp" folder in %appdata% and re-start the launcher.
- Windowskey + R -> write "%appdata%" -> press enter -> locate ".im-rp" folder and delete it.
- Make sure you selected the correct GTA SA directory using the "settings" icon in the launcher
- Delete unnecessary big files in your GTA SA installation folder. The launcher may freeze or take a very long time to start if it needs to scan huge files.
- Disable compatibility mode and disable run as admin on the launcher, on gta_sa.exe and on samp.exe
- Serveral ASI mods (ie anti crash asi, discord plugin asi) are known to conflict with the launcher. Try disabling all ASI and CLEO mods.
- If you first open sa-mp.im in your web browser, your ISP may show you a warning that you nearly used up all your internet data. This is is conflicting with the launcher. Make sure you can open www.sa-mp.im in Internet Explorer. If you have no way of disabling your ISPs intercepting pages, the only thing you can do is open internet explorer, go to www.sa-mp.im and skip your ISPs warning page. Now you should be able to open the launcher normally.
- This may be related to your Windows user folder containing special characters. (ie hebrew, greek, .. characters). This is a bug with the launcher will be fixed in a future version. In the meanwhile you can change the name of your windows user by following a guide such as this one.
Some users in Egypt or other countries are reporting when they start the launcher, nothing happens at all. I noticed that if you first open sa-mp.im in your web browser, your ISP may show you a warning that you nearly used up all your internet data. This is is conflicting with the launcher. Make sure you can open www.sa-mp.im in Internet Explorer. If you have no way of disabling your ISPs intercepting pages, the only thing you can do is open internet explorer, go to www.sa-mp.im and skip your ISPs warning page. Now you should be able to open the launcher normally.
If you keep seing Error: Failed to verify launcher token. Please restart the launcher and try again.; this may be related to your Windows user folder containing special characters. (ie hebrew, greek, .. characters). This is a bug with the launcher will be fixed in a future version. In the meanwhile you can change the name of your windows user by following a guide such as this one.
----
Before you post in this thread, make sure that:
- Your SA:MP works flawlessly when you connect using the normal SA:MP client
I will not help you if it is not a launcher problem. If your GTA always crashes, even with the normal SAMP browser, it is not a launcher problem.
If you still encounter issues, download teamviewer if you don't have it already. Then join our Discord and send me a private message. Write that you have a launcher issue and then wait. Do not leave after 2-3 minutes, I may take some time to reply. If I don't answer within 30 minutes, try again at a later point.