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Launcher issues?

Posted: April 27th, 2015, 3:57 pm
by woot
Before you proceed, make sure you tried all of the following:

Launcher not working at all:
  • Make sure you have Microsoft .NET framework 4.0 or higher. Download here. After you installed it, reboot your PC.
  • Install the latest supported Visual C++ Redistributable packages. Download here.
Launcher crashing:
  • Delete the ".im-rp" folder in %appdata% and re-start the launcher.
    • Windowskey + R -> write "%appdata%" -> press enter -> locate ".im-rp" folder and delete it.
  • Make sure you selected the correct GTA SA directory using the "settings" icon in the launcher
Other issues:
  • Delete unnecessary big files in your GTA SA installation folder. The launcher may freeze or take a very long time to start if it needs to scan huge files.
  • Disable compatibility mode and disable run as admin on the launcher, on gta_sa.exe and on samp.exe
  • Serveral ASI mods (ie anti crash asi, discord plugin asi) are known to conflict with the launcher. Try disabling all ASI and CLEO mods.
Launcher not starting at all, or download error (mostly players from Egypt)
  • If you first open sa-mp.im in your web browser, your ISP may show you a warning that you nearly used up all your internet data. This is is conflicting with the launcher. Make sure you can open www.sa-mp.im in Internet Explorer. If you have no way of disabling your ISPs intercepting pages, the only thing you can do is open internet explorer, go to www.sa-mp.im and skip your ISPs warning page. Now you should be able to open the launcher normally.
Failed to verify launcher token. Please restart the launcher and try again:
  • This may be related to your Windows user folder containing special characters. (ie hebrew, greek, .. characters). This is a bug with the launcher will be fixed in a future version. In the meanwhile you can change the name of your windows user by following a guide such as this one.

Some users in Egypt or other countries are reporting when they start the launcher, nothing happens at all. I noticed that if you first open sa-mp.im in your web browser, your ISP may show you a warning that you nearly used up all your internet data. This is is conflicting with the launcher. Make sure you can open www.sa-mp.im in Internet Explorer. If you have no way of disabling your ISPs intercepting pages, the only thing you can do is open internet explorer, go to www.sa-mp.im and skip your ISPs warning page. Now you should be able to open the launcher normally.


If you keep seing Error: Failed to verify launcher token. Please restart the launcher and try again.; this may be related to your Windows user folder containing special characters. (ie hebrew, greek, .. characters). This is a bug with the launcher will be fixed in a future version. In the meanwhile you can change the name of your windows user by following a guide such as this one.


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Before you post in this thread, make sure that:
  • Your SA:MP works flawlessly when you connect using the normal SA:MP client
Some Windows XP users reported issues. If you are using Windows XP, I will not be able to help you. Windows XP is nearly 15 years old and is no longer supported by Microsoft. You should consider updating to an up-to-date operating system.

I will not help you if it is not a launcher problem. If your GTA always crashes, even with the normal SAMP browser, it is not a launcher problem.

If you still encounter issues, download teamviewer if you don't have it already. Then join our Discord and send me a private message. Write that you have a launcher issue and then wait. Do not leave after 2-3 minutes, I may take some time to reply. If I don't answer within 30 minutes, try again at a later point.

Re: Launcher issues?

Posted: April 27th, 2015, 3:58 pm
by Droid
I done all that still crashing

Re: Launcher issues?

Posted: April 27th, 2015, 3:59 pm
by Vic
Add sticky so people don't have to spam H&Q

Re: Launcher issues?

Posted: April 27th, 2015, 4:01 pm
by Kody Vendetta
I have a problem with the launcher.
Sometimes you get unsync at blueberry(only with the launcher) when you're logging in, it's pretty annoying

I wouldn't say it's net problems because other players can confirm.

Re: Launcher issues?

Posted: April 27th, 2015, 4:03 pm
by Vic
Truth wrote:I have a problem with the launcher.
Sometimes you get unsync at blueberry(only with the launcher) when you're logging in, it's pretty annoying

I wouldn't say it's net problems because other players can confirm.
That goes without the launcher aswell at some points. It's common when the server isn't responding.

Re: Launcher issues?

Posted: April 27th, 2015, 4:06 pm
by Kody Vendetta
Vic wrote:
Truth wrote:I have a problem with the launcher.
Sometimes you get unsync at blueberry(only with the launcher) when you're logging in, it's pretty annoying

I wouldn't say it's net problems because other players can confirm.
That goes without the launcher aswell at some points. It's common when the server isn't responding.
Kiddo, for me. It's only with the launcher, I can log in fine with the SAMP browser once this problem occurs, bye.

Re: Launcher issues?

Posted: April 27th, 2015, 4:08 pm
by Vic
Grow up

Re: Launcher issues?

Posted: April 27th, 2015, 4:13 pm
by woot
Droid wrote:I done all that still crashing
woot wrote:
If you still encounter issues, download teamviewer if you don't have it already. Then come to the chat and click on "woot" on the right side and then "PM". Write that you have a launcher issue and then wait. Do not leave after 2-3 minutes, I may take some time to reply. If I don't answer within 30 minutes, try again at a later point.

Re: Launcher issues?

Posted: April 28th, 2015, 2:17 pm
by Liroy
My mods dissappear when I login with launcher help me sir woot

Re: Launcher issues?

Posted: April 28th, 2015, 2:30 pm
by Snoozy
LaPrdie wrote:My mods dissappear when I login with launcher help me sir woot
You need to have GTA on: C/Program Files/Rockstar Games/GTA San Andreas

Re: Launcher issues?

Posted: April 28th, 2015, 2:40 pm
by Ethan Hunt
Till now i didn't experience any problem.

Re: Launcher issues?

Posted: April 28th, 2015, 11:05 pm
by Liroy
Snoozy wrote:
LaPrdie wrote:My mods dissappear when I login with launcher help me sir woot
You need to have GTA on: C/Program Files/Rockstar Games/GTA San Andreas
I do.

Re: Launcher issues?

Posted: May 1st, 2015, 6:29 pm
by zedy
grow up!

Re: Launcher issues?

Posted: May 3rd, 2015, 6:20 pm
by Randall
My token has expired the game says. What am I supposed to do?

Re: Launcher issues?

Posted: May 3rd, 2015, 6:21 pm
by Snoozy
Randall wrote:My token has expired the game says. What am I supposed to do?
Your IP changes that fast as you can't connect with same IP. woot can't do shit.

Re: Launcher issues?

Posted: May 3rd, 2015, 6:24 pm
by Randall
Snoozy wrote:
Randall wrote:My token has expired the game says. What am I supposed to do?
Your IP changes that fast as you can't connect with same IP. woot can't do shit.
Oh alright then. Thank you for enlightening me.

Re: Launcher issues?

Posted: May 3rd, 2015, 6:25 pm
by Snoozy
Randall wrote:
Snoozy wrote:
Randall wrote:My token has expired the game says. What am I supposed to do?
Your IP changes that fast as you can't connect with same IP. woot can't do shit.
Oh alright then. Thank you for enlightening me.
Or maybe download new launcher? It's updated.

Re: Launcher issues?

Posted: May 3rd, 2015, 6:31 pm
by Randall
Snoozy wrote:
Randall wrote:
Snoozy wrote:
Randall wrote:My token has expired the game says. What am I supposed to do?
Your IP changes that fast as you can't connect with same IP. woot can't do shit.
Oh alright then. Thank you for enlightening me.
Or maybe download new launcher? It's updated.
Can you give me the direct link? I guess I downloaded the outdated one.

Re: Launcher issues?

Posted: May 3rd, 2015, 6:33 pm
by Snoozy
Randall wrote:
Snoozy wrote:
Randall wrote:
Snoozy wrote:
Randall wrote:My token has expired the game says. What am I supposed to do?
Your IP changes that fast as you can't connect with same IP. woot can't do shit.
Oh alright then. Thank you for enlightening me.
Or maybe download new launcher? It's updated.
Can you give me the direct link? I guess I downloaded the outdated one.
http://sa-mp.im/server/download

Re: Launcher issues?

Posted: May 3rd, 2015, 6:38 pm
by Randall
Downloaded the launcher from that link and I'm still having a problem with that token thingy. Any suggestions how to fix it?

Re: Launcher issues?

Posted: May 3rd, 2015, 6:53 pm
by mikeloff
@Randall
woot wrote:If you still encounter issues, download teamviewer if you don't have it already. Then come to the chat and click on "woot" on the right side and then "PM". Write that you have a launcher issue and then wait. Do not leave after 2-3 minutes, I may take some time to reply. If I don't answer within 30 minutes, try again at a later point.

Re: Launcher issues?

Posted: May 3rd, 2015, 6:55 pm
by Randall
Mikeloff wrote:@Randall
woot wrote:If you still encounter issues, download teamviewer if you don't have it already. Then come to the chat and click on "woot" on the right side and then "PM". Write that you have a launcher issue and then wait. Do not leave after 2-3 minutes, I may take some time to reply. If I don't answer within 30 minutes, try again at a later point.
Gonna try it. Thanks.

Re: Launcher issues?

Posted: May 6th, 2015, 10:50 pm
by Vazquez
should i allow or what

Image

Re: Launcher issues?

Posted: May 6th, 2015, 10:54 pm
by Vic
Yes obv

Re: Launcher issues?

Posted: May 6th, 2015, 10:55 pm
by Vazquez
kay sorry

Re: Launcher issues?

Posted: May 12th, 2015, 2:48 pm
by wiz
woot u found smt that can help me already or

Re: Launcher issues?

Posted: May 17th, 2015, 2:05 pm
by Bobanee
I have a problem with the launcher, I type in my name, password, log in then when I click on start it says that the game is running but nothing shows up on the desktop, how to solve this shit?
Image

Re: Launcher issues?

Posted: May 17th, 2015, 2:15 pm
by Camorra2
Bobi27015 wrote:I have a problem with the launcher, I type in my name, password, log in then when I click on start it says that the game is running but nothing shows up on the desktop, how to solve this shit?
Image
Reinstall san andreas

Re: Launcher issues?

Posted: May 22nd, 2015, 9:12 am
by Randall
Randall wrote:My token has expired the game says. What am I supposed to do?
Still having this problem.

Re: Launcher issues?

Posted: May 22nd, 2015, 11:23 am
by woot
Some Windows XP users reported issues. If you are using Windows XP, I will not be able to help you. Windows XP is nearly 15 years old and is no longer supported by Microsoft. You should consider updating to an up-to-date operating system.