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The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:07 pm
by woot
Hello,
as of today, we will no longer handle support tickets which include "my account has been hacked".
If your "account has been hacked", it has not been hacked.
Below is a list of which probably 1 of your issue is involved with:
- You used the same password on another server.
- You use an un-safe password and someone figured it out. (e.g. 123456, ...)
- You shared your password and/or account with a friend/family member.
- You gave your password to someone. (Whether it be someone impersonating an admin, ...)
- You have a trojan/RAT/keylogger on your PC allowing someone to steal your password.
Admins will never ask for your password.
If you can no longer login into your account, use the "forgot password" feature. If you cannot recover your account using this feature, your account has mostlikely been hijacked due to one of the reasons stated above. If that is the case, we will NOT be able to give you back access to your account nor will we refund any kind of stats to you.
We do this for the simple fact that 90% of the "my account has been hacked" claims are simply players which shared their password with a friend and/or family member. That friend and/or family member then decides to steal all their money and change the password. This is entirely your (the original account owner's) fault. You will not be refunded anything.
You are warmly welcome to create a new account and start from the beginning. Then you'll probably have learned not to share accounts and be more careful.
Don't forget to keep your passwords safe, change it regularly (/changepass) and do not use the same password on other servers. Do not use the same password on the forum and on the server. Do not ever share your password and/or account with anyone.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:12 pm
by Carrone
Yeah, hass /changepass been fixed yet? as in can you have normal characters in it other than digits? I remember you could register without fully digits either but /changepass wouldn't let you.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:12 pm
by Aleya BANNED
Read & understood.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:14 pm
by Sonny Verducci
vazeg wrote:Read & understood.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:16 pm
by Rays
Carrone wrote:Yeah, hass /changepass been fixed yet? as in can you have normal letters in it other than digits? I remember you could register without fully digits either but /changepass wouldn't let you.
Ye. You can change it @ sa-mp.im > UCP if you've to.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:22 pm
by woot
The limitation that you may only use numbers has been removed a very long time ago. You can use any character in your password.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:24 pm
by Stu
Atleast take a look at the current Tickets
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:25 pm
by VincentGambino
i never understood how it's possible to be hacked. seemed like a load of crap to me
story checks out
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:26 pm
by Stu
i'm sure that i' who pushed woot to do that xD
is that true woot?
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:44 pm
by Peterson
Sonny Verducci wrote:vazeg wrote:Read & understood.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:45 pm
by Johnny
Is using the same password on another server reflects something? or do you mean a manager of a different server could have known my password by doing that and then log into my IM account?
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:51 pm
by K3
Johnny wrote:Is using the same password on another server reflects something? or do you mean a manager of a different server could have known my password by doing that and then log into my IM account?
Communities who copied our script are more likely to go through your passwords and use your accounts.
It's happened before.
I was a victim of such incident once, when our script was first leaked. Obviously changed password several times since then.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:54 pm
by Johnny
K3lroy wrote:Johnny wrote:Is using the same password on another server reflects something? or do you mean a manager of a different server could have known my password by doing that and then log into my IM account?
Communities who copied our script are more likely to go through your passwords and use your accounts.
It's happened before.
I was a victim of such incident once, when our script was first leaked. Obviously changed password several times since then.
Yeah figured that's the meaning, shouldn't have used the same password on that fake IM I'm head admin at then, shit. thx
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 8:56 pm
by Hey Hey
Johnny wrote:K3lroy wrote:Johnny wrote:Is using the same password on another server reflects something? or do you mean a manager of a different server could have known my password by doing that and then log into my IM account?
Communities who copied our script are more likely to go through your passwords and use your accounts.
It's happened before.
I was a victim of such incident once, when our script was first leaked. Obviously changed password several times since then.
Yeah figured that's the meaning, shouldn't have used the same password on that fake IM I'm head admin at then, shit. thx
So that's how you got my password to JD?
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 9:08 pm
by K3
Johnny wrote:K3lroy wrote:Johnny wrote:Is using the same password on another server reflects something? or do you mean a manager of a different server could have known my password by doing that and then log into my IM account?
Communities who copied our script are more likely to go through your passwords and use your accounts.
It's happened before.
I was a victim of such incident once, when our script was first leaked. Obviously changed password several times since then.
Yeah figured that's the meaning, shouldn't have used the same password on that fake IM I'm head admin at then, shit. thx
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 9:30 pm
by Chucky
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 9:35 pm
by Rick
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 9:44 pm
by Thomas
Roger.
Re: The famous "I have been hacked" claims
Posted: July 28th, 2013, 10:29 pm
by Braga
The other reasons for "my account is hacked" could be.
- You have been infected with KeyLogger/Rat or any such software.This is the ussual tactic for stealing an account.Someone sends you an crypted virus from an link or via skype etc.. wich gives access the hacker to your computer, your passwords etc..
Soo do not open suspecius files aswell, since im introduced with all such software.
And when this happends, the people who dont understand this stuff, they blame woot for non security.
Re: The famous "I have been hacked" claims
Posted: July 29th, 2013, 4:29 am
by Neil-dono
about time u decided not to bother with this shit ..
Re: The famous "I have been hacked" claims
Posted: July 29th, 2013, 1:47 pm
by Marcus Castello
So that means if a friend stop play on the server you can get his account and play without ban?
Re: The famous "I have been hacked" claims
Posted: July 29th, 2013, 1:50 pm
by K3
Marcus Castello wrote:So that means if a friend stop play on the server you can get his account and play without ban?
That is account sharing and against the rules.
Re: The famous "I have been hacked" claims
Posted: July 29th, 2013, 1:55 pm
by Marcus Castello
Okay, i was just needed to check, anyways thanks
Re: The famous "I have been hacked" claims
Posted: July 29th, 2013, 1:58 pm
by Ryan
Finally, sense.
Re: The famous "I have been hacked" claims
Posted: September 2nd, 2013, 1:55 pm
by DaoC
Btw When is the new rules coming? It was writen that it was going to be announced soon
Re: The famous "I have been hacked" claims
Posted: September 2nd, 2013, 1:56 pm
by Oak
DaoC wrote:Btw When is the new rules coming? It was writen that it was going to be announced soon
Trolo.......you know
Re: The famous "I have been hacked" claims
Posted: September 2nd, 2013, 10:16 pm
by Buck
DaoC wrote:Btw When is the new rules coming? It was writen that it was going to be announced soon
Be patience we're working on it.
Re: The famous "I have been hacked" claims
Posted: September 2nd, 2013, 10:18 pm
by Hoover
Buck wrote:DaoC wrote:Btw When is the new rules coming? It was writen that it was going to be announced soon
Be patience we're working on it.
Be patient* kankernigga Frederico ;P
Re: The famous "I have been hacked" claims
Posted: September 2nd, 2013, 10:39 pm
by Buck
Hoover wrote:Buck wrote:DaoC wrote:Btw When is the new rules coming? It was writen that it was going to be announced soon
Be patience we're working on it.
Be patient* kankernigga Frederico ;P
Sue me.
Re: The famous "I have been hacked" claims
Posted: September 2nd, 2013, 10:41 pm
by PaC
Many people are doing this so they can get refounds and they are sending their money to their alts..