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Um need help

Posted: August 17th, 2013, 1:39 pm
by Karu_Ott
Dunno if this is the right place to post it but you can move it after..

So i've been off sometime now from Im. When i got tired of it I changed my name to Robby_Clement(used to be Casper_Moon).
When i changed my name I lost a house that I owned. I putted some images up here that can prove it, I hope you can check that it hasn't been sold while i was gone or sth. The owner of this house is named no NoBody.. I really wish to get it back:)

Tnx


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Re: Um need help

Posted: August 17th, 2013, 2:02 pm
by James Russo
Use support ticket.
sa-mp.im , Login with your account name and the password , Choose " Support ticket " category , Then explain what happened.[Add the SS ]

Re: Um need help

Posted: August 17th, 2013, 2:07 pm
by Noam
After 14 days of inactivity, the managment has the right ro revoke your properties. Without any warning nor notifaction.
This is not refundable.

Re: Um need help

Posted: August 17th, 2013, 2:09 pm
by V3num
You most likely wont get your house back, maaaybeee, if you really prove it was yours and so on. I dont know, you can try. But if the reason for your inactivity was a ban, dont lose time with creating a support ticket as you wont get refunded. But if it wasnt because of a ban, go ahead and make a support ticket at http://www.sa-mp.im :)

IF this has been answered use the [ANSWERED] tag in the title. Thank you in advance.

Re: Um need help

Posted: August 17th, 2013, 2:13 pm
by Karu_Ott
It wasnt cuz of ban, I just decided to change my name and I lost the ownership of the house.. I didn't check it since now cuz I wasn't palying some time.. But if they removed it guz if was offline that long i guess its okey then :( but they should remove the house icon from there also i think??

Re: Um need help

Posted: August 17th, 2013, 2:14 pm
by V3num
Karu_Ott wrote:It wasnt cuz of ban, I just decided to change my name and I lost the ownership of the house.. I didn't check it since now cuz I wasn't palying some time..
As Noam said, you lost it because of your inactivity, not logging in for 14 days or more, can mean removal of your properties.

Re: Um need help

Posted: August 17th, 2013, 2:20 pm
by DaoC
This is of course a bug. You shouldn't lose your property because of a namechange. Make a support ticket.

Re: Um need help

Posted: August 18th, 2013, 10:51 am
by Noam
Don't misguide him. He stated that he has been away for a while, therefore he lost his house. He will not get a refund, a support ticket won't help in this case.

Re: Um need help

Posted: August 18th, 2013, 12:18 pm
by Jakie
as noam said , dude just creat a support ticket ...

Re: Um need help

Posted: August 18th, 2013, 12:22 pm
by Rafael
Carlos_jordan wrote:as noam said , dude just creat a support ticket ...
Did you even read what Noam wrote?

Re: Um need help

Posted: August 18th, 2013, 2:50 pm
by Bill Davis
If you are gone for 14 days+ without informing the management team you will lose your properties.

Re: Um need help

Posted: August 18th, 2013, 2:51 pm
by Italy Mafia RP
The question has been answered!
If you still want to discuss this matter, please contact a moderator and ask for the thread to be re-opened!