Hi everyone,
I have been asked countless of times about how to become a winning casino dealer throughout the period that we have had the Roulette/Blackjack script on the server, while at the same time being a trusted dealer that gamblers actually wanna play against.
So I decided to make a short guide, sharing my point of view on the subject. I have already expressed my thoughts on different casino suggestion topics here on the forum.
To those of you who read this, but have no idea who I am, my name is zaider and I am the former Head of Casino before retiring from the position, and I came up with the suggestion to implement Roulette & Blackjack "back in the days" aswell. I have since then earned huge amounts as a dealer, especially on Roulette. I am, without doubt, the dealer that have earned the most money at Roulette on Italy Mafia. (~5billion)
The most important things of them all is that you should
never stop, no matter how big deficit you're in. Why? Because the dealer
always has the mathematical edge over the gambler. Mathematically, the house (or the dealer) has
atleast 1.4% (18/37 * 100) advantage at EVERY spin. That is if the gambler is betting on e.g. Black/Red or 1-18/19-36. Should a player decide to bet on a number, he only has as little chance as 2.7% (1/37 * 100), but keep in mind that should he win his bet, you're fucked up. I have lost 720 million in one spin that way myself, by allowing two players to simultaneously bet 10million on #0, so think before accepting high bets on numbers even though it might seem like easy money(!!).
You're more than free to refuse players to bet on single numbers on Italy Mafia. In real life, the casino can obviously not refuse you to bet on numbers, but it's OK here! Accepting bets on single numbers is something you should think really hard about. I personally stopped doing it after losing 720 million in that one spin.
Well, now we have broke down the most important maths and I have probably already convinced you at this point, that the house always has the mathematical advantage over the table. Having the mathematical advantage might not neccessarily mean that you're going to have a profit at every session you're hosting, but it's going to give you a profit in the long run. That is if you're willing to risk big amounts of money at some points. As an experienced dealer, I can tell you're going to have some tough days where you'll end up in big deficits, but you'll also have days where everything will go your way, and as long as you make a profit in the long run, bad days doesn't matter.
This guide was about becoming a solid, profitable dealer and that I haven't quite explained yet, but now you get the basics, so let's move on to what you came here for, making money.
First of all, you should always show respect towards your gamblers/customers and be as "service-minded" as possible, always. You should treat your players like you were hired by a casino, in the sense that you don't start bitching when everyone wins their bet, and the other way, that you don't start screaming "FUCK YES" when the wheel lands on 0 while you're making a stunning profit. Respect/good service is very important, it's the decider for whether the player want to play you next time you host a casino table.
Another very important thing to master, is having a good "overview" over the table. At some points, you'll experience that there's too much capacity/too many players at the table for you to handle it. If you cannot handle a big amount of players and you swim in bets and moneytransfers that you can't keep count of anymore, then you shouldn't allow that many players and you should seriously consider lowering the allowed amount of players on the table until you're capable of handling them all! It can (and sometimes will) happen that someone abuses the fact that you're overloaded with bets and moneytransfers that you can't keep count of. Someone might aswell abuse that fact and just say "One million on Red" without actually transfering you money, and if you don't notice that, you might end up giving one million to someone that isn't supposed to have them... for free..
Can you master writing VERY fast on your keyboard, you can also master the problem explained above. I suggest you try this test to find out how fast you're writing (
http://10fastfingers.com/typing-test/english). Personally, I top at ~140 words per minute without spelling any words wrong.
It is very important that you have speedy fingers and that you're able to blind-type (being able to write on your keyboard without having to look if you hit the correct keys), and this is where the majority of the dealers fail, because they simple have trouble writing fast and keeping up with the pace, without looking at the keyboard which I don't blame anyone for. Aren't you a speedy typer you should really reconsider, if being a dealer is the job for you, as it requires very fast writing skills for you to both transfer money to the winners, but at the same time also controlling peoples bets, making sure they have paid what they claim to have betted et cetera. As dealer it's not only about checking who betted what, who paid for their bet, paying winners etc. but also about showing your outmost respect to your customers. Yes I said customers, because that is what they are - they are not tools you muck when they lose their bet! THAT way you will never see them playing at your table again.
Last but not least, it is very important to keep a fast pace at the table, because the more spins you can make, the bigger the chances are the table will turn in your favour, because as I explained early, keep in mind that the dealer always have the mathematical advantage! I highly suggest that you spin atleast once per every other minute, or even better, once every minute, if you're that good - just try to squeeze those spins as much as possible. You shouldn't be hanging around for a minute waiting for someone to think about his bet! (Obviously depends on how many players are playing. If you're 1v1'ing someone, you should probably have 2 spins per minute atleast)
Hope it will help some of you, and probably make some of you realize a few things about your dealer career
!
I have written this in a hurry so bear over with grammatical errors and stuff, I'll fix them with time - I might aswell add some more stuff to the guide later!
Have a nice day mates.